Hello everyone! Happy New Year!
To kick off the new year, what could be more exciting than the launch of new features (and bug fixes)?
Portal
Bug Fix - First Post (Community)
Oops, there was a bug in the My Feed section (Portal). The silver lining? It was a bit shy and only popped up when there were no posts. It was playing hide-and-seek and required a manual refresh for its grand reveal. But don't worry! Everything is back on track - no more manual refreshes.
New Feature - Audio Transcode Percentage
Providing user feedback is as crucial as remembering to charge your phone – nobody wants that level of suspense in their tech life! So, we've added the transcode percentage for Audio files.
You can now witness this awesome feature in:
  • The Upload Center
  • Audio section (VideoFlix theme)
  • My Feed (Community theme)
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New Feature - Global Settings
As part of our continuous journey to make your platform experience a breeze, we've given the Global Settings section a makeover. We get it – the lines between Organization and Channel were a bit blurry. Hopefully our revamped UI is here to ensure a smoother and more intuitive journey for you.
The Settings & Members section is now available at the bottom of the menu (if your role has enough permissions, of course).
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We've seamlessly combined the Channel and Platform settings for your convenience, making it easier than ever to navigate. Your settings are just a click away.
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New Feature - Customer Support Chat
🎶 Hello from the support side! 🎶 (I totally read that in Adele's voice). Now, getting assistance is as easy as hitting those high notes. Reach out, and our team will be here to help you. Let the chat begin!
Look for this icon:
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Click on it, and voilà!
Screen Shot 2024-01-11 at 11
Improvement - Channel list
To enhance your experience, we've given our channels list a makeover! The vertical list has transformed into a sleek dropdown, making it even easier for you to find the exact channel you're looking for. Enjoy the upgraded navigation!
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Thank you so much for your time, and as always - please reach out if you have any questions or concerns. Now through email or chat! :)
The FanHero Team